Creating your first scenario
Scenarios are the heart of SimChat. Each scenario sets up a simulated conversation by defining the AI character’s personality, the context and the goals for the learner.
As an organisation owner, you can create scenarios and publish them for your learners to use. You can write scenarios yourself or generate them with AI.
Scenario components
Every scenario includes:
- Title and description - What the scenario is about
- Scenario type - The type of conversation (e.g. medical history taking, customer service scenario)
- User instructions - What the learner sees before starting the scenario. Explains the context and objectives.
- Script - The AI character's background, personality, and knowledge. This is what powers the AI's responses.
- Checklist - Assessment criteria for evaluating learner performance
- Questions (optional) - Follow-up questions asked after the conversation
- Resources (optional) - Additional resources for the learner
Creating a new scenario
- Go to Scenarios in the sidebar
- Click Create scenario
- Complete each section of the scenario wizard:
- Basic details - Title, type, and description
- Instructions - What you want learners to do
- Script - The AI character's complete background
- Checklist - Assessment criteria
- Questions - Optional follow-up questions
- Click Save to save your progress
- When ready, click Publish to make it available to learners
You can preview and interact with a scenario while it is in draft. This allows you to test how the AI character performs before you share the scenario with your learners.
Scenario types
SimChat supports various scenario types out of the box:
- Medical: History taking
- Medical: Counselling
- Generic: Interview - Job interviews or investigative questioning
- Generic: Customer service - Support and complaint handling
- Generic: Explanation - Teaching or explaining concepts
You can also create custom scenario types with your own AI behaviour instructions under Settings → Scenario types.
Selecting conversation modes
For each scenario, you can enable different modes:
- Text - Always available
- Voice - Enable if you want real-time voice conversations
- Video - Enable if you have video avatar access (requires video minutes)
Publishing and access control
Scenarios can be:
- Draft - Only visible to authors and admins
- Published - Available to learners
For published scenarios, you can restrict access to specific groups.
Updated on: 05/12/2025
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