Understanding roles in SimChat

SimChat distinguishes between two main types of roles: staff members and users. Each role has different permissions and access levels.

Staff members

Staff members manage the organisation and create content. They include:

• Owners – full control of the organisation, including billing and settings
• Administrators – manage staff, user groups and access control
• Authors – create and edit scenarios

Users

Users are the learners who practise with your scenarios. They:

• Can complete scenarios
• Can view their own feedback and results
• Cannot edit scenarios
• Cannot view other users’ activity
• Have access only to scenarios and collections permitted by the organisation

Updated on: 05/12/2025