Getting started with SimChat
SimChat is a platform for creating realistic AI conversation simulations. Whether you're training healthcare students, customer service teams, or any other group that needs practice with real-world conversations, SimChat provides an intuitive way to build and deploy interactive scenarios for your learners. You can: Create custom conversatFeaturedBook a SimChat demo
If you want to see how SimChat can support your organisation, we can provide a tailored demonstration. We will walk you through key features including cohort management, insights and large-scale scenario delivery, and show how these tools can improve the learning experience across your teams. You can book a short demo call at a time that suits you.FeaturedCreating your first scenario
Scenarios are the heart of SimChat. Each scenario sets up a simulated conversation by defining the AI character’s personality, the context and the goals for the learner. As an organisation owner, you can create scenarios and publish them for your learners to use. You can write scenarios yourself or generate them with AI. Scenario components Every scenario includes: Title and description - What the scenario is aboutPopularInviting staff members and users
SimChat distinguishes between staff members (admins and authors) and users (learners). Each has different access levels and invitation methods. Staff members vs users Staff members include: Owners and administrators who manage the organisation Authors who can create and edit scenarios Users are the learners who practise with your scenarios. They cannot edit scenarios or view aFew readersReviewing learner activity
You can review user activity to understand how your learners is using SimChat and to monitor engagement with your scenarios. This includes viewing session transcripts, overall scores, session durations and seeing how individual scenarios are being used. The Activity section provides an overview of how your organisation is using SimChat. It includes: Overall statistics for your organisation, such as thePopularUpgrading your plan
SimChat offers flexible plans to match your organisation's needs. By default, all organisations start on the free plan. If you would like to upgrade or need help choosing the most appropriate plan, contact the SimChat team and we will guide you through the available options. Understanding plans Free plan - Perfect for trying SimChat 1 administrator account 5 users 2 custom scenarios 50 conversations/month Starter plaFew readers
