Creating scenarios using the scenario creator

The scenario creator allows you to build scenarios step by step using an interactive editor. It guides you through choosing the AI behaviour, writing the script, adding a checklist and configuring how learners will interact with the AI character.

You can save your scenario as a draft at any time. When you are ready to make it available to your learners, select Publish.

This article explains each part of the creation process so you can design effective and realistic learning experiences.

Starting from a template set

If your organisation has template sets, you'll see a Start from a template option when you click Create scenario. A template set fills in the user instructions, scenario script and checklist in one click, so you can start from a ready-made base and adapt it.

Select Start from a template, search for a set by name and choose it. The scenario creator opens with those fields already filled in - you can still edit everything before saving.

Key details

Start by entering the core information about your scenario.

AI behaviour

Choose the AI behaviour. This is the set of AI rules for the scenario: how the avatar plays its role, how the conversation is marked, and the style of feedback. SimChat includes five AI behaviours by default (history taking, counselling, customer service, interview and explanation).

Organisations can also create their own custom AI behaviours if they need more control over how the AI acts. See Creating custom AI behaviours.

Title and description

Add a title and description. These will be visible to learners before they start the scenario.

Who can access this scenario?

Still in Key details, choose who can see the scenario once it is published:

• All users in this organisation
• Specific cohorts - then select at least one cohort

You must choose this before you can publish. You can change it later in Key details or from the scenario list using Manage access.

Available modes

Select how learners can interact with the AI character:

• Text mode: learners type their responses and receive text-based replies
• Audio mode: learners speak with the AI character using real-time voice interaction. Audio conversations consume audio minutes.
• Video mode: learners interact with an AI-generated video character. Video conversations consume video minutes.

When you enable audio or video, you also choose the voice and avatar the AI character uses. See Choosing voices and video avatars.

Audio and video minute balances are tracked separately. Owners and administrators can check current balances on the Plan page in the sidebar.

User instructions

User instructions are shown before the scenario begins. They should clearly explain:

• The purpose of the scenario
• The learner's task or goal
• Any important context they need before starting

Clear instructions help learners understand what they are expected to do and make the scenario more focused. You can import a template to start from, then adapt it.

Scenario script

The scenario script guides the AI character during the conversation. It should describe:

• The character's personality and emotional state
• Their background and situation
• The context of the interaction
• How the AI should respond to different types of questions or approaches

Checklist

You can create a custom checklist or import a Geeky Medics template and adapt it.

Checklist items should be:

• Specific
• Observable
• Directly linked to scenario objectives

The AI uses this checklist to generate automarked scores. Whether the checklist, automarking and post-scenario questions are shown to the learner depends on the scenario's purpose (see Settings below).

Untick Mark users against the checklist if you don't want the scenario to be marked against the checklist.

Questions

You can add optional post-scenario questions to assess a learner's understanding or decision-making.

Learners answer these after the conversation ends. You can add a model answer to each question, and enable self-assessment where appropriate. Tick Require users to answer all questions before completing the scenario if every question must be answered.

Resources

You can add additional resources such as relevant links, and a walkthrough explaining how the scenario should have been approached. These help learners review and consolidate their understanding after the conversation.

Settings

In the Settings step you can:

• Choose the scenario's purpose - Practice or Assessment. See Practice and assessment scenarios.
• Set a time limit for the scenario
• Add tags for easier organisation
• Tag the scenario with curriculum topics (if you have curricula set up)
• Assign the scenario to one or more collections

Learner visibility is set in Key details, not here. Which staff can see and edit the scenario follows from its cohorts - see How staff access to content works.

Updated on: 14/07/2026