Articles on: Getting started

Introduction to SimChat

SimChat lets you create AI-powered conversation simulations for training and assessment. Try SimChat for free: https://app.simchat.ai/create-organisation/


SimChat is a platform for creating realistic AI conversation simulations. Learners practise real-world conversations with AI characters, and you can assess how they perform.


You can use SimChat to train any group that needs to practise conversations, including healthcare students, customer service teams and other professionals. Scenarios can represent clinical encounters, customer service conversations, coaching discussions, conflict resolution or any other real-world situation where communication skills are important.


What you can do with SimChat


  • Create conversation scenarios with AI characters
  • Let learners practise in text, voice or video mode
  • Assess learner performance with AI marking and feedback
  • Track learner progress and curriculum coverage across your organisation


How it works


  1. You create a scenario. This defines the AI character, the context and the goals for the learner.
  2. Learners open the scenario in their web browser and hold a conversation with the AI character by text, voice or video.
  3. SimChat records the conversation and can assess it against a checklist, giving you transcripts, scores and feedback.


SimChat does not require any software downloads. Learners access scenarios through a web browser on desktop or mobile, as long as they have an internet connection and a modern browser.


Users can choose how to interact with a scenario



Next steps


Updated on: 24/06/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!