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Articles on:Managing users, staff and access
Managing users and staff, and controlling access to content.

Categories

  • Getting started
  • Creating scenarios
  • Scenario libraries and collections
  • Curriculum and coverage
  • Managing users, staff and access
  • Reviewing activity and feedback
  • Plans, billing and minutes
  • For learners
  • Troubleshooting and deployment
  • How staff access to content works
    Staff access is managed through cohorts. See Creating and managing cohorts. What your staff can see and edit is decided by their role and the cohorts they staff. This keeps different teams working on their own content - for example separate teams for anatomy, surgery and clinical skills - without everyone editing everything. How it works Owners, administrators and assistant administrators alFew readers
  • Inviting staff members and users
    Manage your team at: Staff → Invites (for staff) and Users → Invites (for learners) SimChat distinguishes between staff members and users (learners). Each has different access levels and a different way of joining. Staff members vs users Staff members include: Owners and administrators who manage the organisation Assistant administrators who edit and publish any content, without seeing learner data or managing people Cohort leads who author, review and pubSome readers
  • Creating and managing cohorts
    Cohorts help you organise your people and control access to scenarios and collections. A cohort brings together: Users - the learners who belong to it, for example "2026 intake" Staff - the authors, cohort leads and assessors who run it Cohorts are useful for: Organising learners by college, programme, year, course, module or placement Restricting scenarios and collections to selected cohorts Letting a tutor or team run their own cohort - its learners, content and activityPopular
  • Removing users from your organisation
    There are two ways to take someone's access away: deactivate them, which is reversible, or remove them from the organisation, which is not. Both are done from Users in the sidebar. Removing a staff member works slightly differently and is covered at the end. Deactivating users Deactivation takes away a user's access to your organisation without losing anything. Deactivated users: Cannot sign in or run any scenarios Keep all their data, so they can be reactivated at anyFew readers
  • Examples: managing cohorts and access
    In SimChat, a few settings decide who can see and edit your scenarios. This article gives six common examples to follow. First, here is what each setting does: Setting What it does Who it affects Scenario visibility Decides whether a scenario is open to everyone, or only to specific cohorts Learners Cohorts | Groups of learners and the staff who run them, such as a year or a course. Cohorts can be nested (College → Programme → Course). You use thFew readers
  • Securing your account with two-factor authentication
    Manage your own security at: Account settings → Security (from the menu under your name) Two-factor authentication (2FA) adds a second step when you sign in. As well as your password, you enter a one-time code from an authenticator app on your phone. This protects your account even if your password is compromised. Setting up two-factor authentication You'll need an authenticator app such as Google Authenticator or Microsoft Authenticator. Open Account settings frFew readers

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