• How staff access to content works

  || Staff access is managed through cohorts. See Creating and managing cohorts. What your staff can see and edit is decided by their role and the cohorts they staff. This keeps different teams working on their own content - for example separate teams for anatomy, surgery and clinical skills - without everyone editing everything. How it works Owners and administrators always see and edit everFew readers

• Inviting staff members and users

  || Manage your team at: Staff (in the sidebar) and Settings → User invites (for learner invite links) SimChat distinguishes between staff members (administrators, authors, assessors and viewers) and users (learners). Each has different access levels and invitation methods. Staff members vs users Staff members include: Owners and administrators who manage the organisation Authors who can create and edit scenarios Assessors who review learner sessions for theirSome readers

• Creating and managing cohorts

  Cohorts help you organise your people and control access to scenarios and collections. A cohort brings together: Users - the learners who belong to it (for example "2026 intake") Staff - the authors and assessors who run it Cohorts are useful for: Organising learners by year, course, module or placement Restricting scenarios and collections to selected cohorts Letting a tutor or team run their own cohort - its learners, content and activity - without organisation-wide adminPopular

• Removing users from your organisation

  SimChat allows you to manage users by deactivating or permanently deleting accounts. Deactivating users Deactivation removes a user's access to your organisation without deleting their data. Deactivated users: Cannot log in or use any scenarios Keep all their data, so they can be reactivated at any time Deactivation and your user count How deactivation affects your user count depends on your plan: Starter and Team. A learner licence is released at your next renewal, noFew readers

• Examples: managing cohorts and access

  In SimChat, a few settings decide who can see and edit your scenarios. This article gives five common examples to follow. First, here is what each setting does: Setting What it does Who it affects Scenario visibility Decides whether a scenario is open to everyone, or only to specific cohorts Learners | Cohorts | Groups of learners and the staff who run them, such as a year or a course. You use them to decide which learners can see a scenario, and which staff looFew readers

• Securing your account with two-factor authentication

  || Manage your security at: Settings → Security Two-factor authentication (2FA) adds a second step when you sign in. As well as your password, you enter a one-time code from an authenticator app on your phone. This protects your account even if your password is compromised. Setting up two-factor authentication You'll need an authenticator app such as Google Authenticator or Microsoft Authenticator. Open Settings and select the Security tab Start the two-factor seFew readers